The Impact of Great Customer Service for SaaS Providers
A great product is not enough in the SaaS industry. You need great customer service to follow suit. From the moment a visitor qualifies as a lead until long after a…
Cloud Computing Soon Used by The Pentagon: Why Do Companies Hold Off on Technology?
Cloud computing is a technology that's virtually revolutionized the storage of data and in how businesses potentially operate. But even the largest corporations hold off on technology that's seemingly mainstream. The…
Five Demand Planning Mistakes That Could Cost You Money
Investing in a good demand planning tool and using it to create accurate forecasts for your inventory is a great start. However, relying on an automated solution does not prevent…
3 Effective Tactics That Convert New Visitors Into Subscribers
SaaS providers aren't just selling a product, they're providing a solution that benefits their customers and makes their lives easier. And customers don't just randomly buy things; they do a large…
Understand and Track User Engagement to Grow Your SaaS Business
Customer engagement is key for your software-as-a-service - SaaS business. To understand how to successfully measure user engagement to successfully measure customer engagement, you first need to understand what engages users and how.…
New Report Highlights The Importance Of Cloud Computing For SMBs
New Report Highlights The Importance Of Cloud Computing For SMBsSmall-to-medium sized businesses are adopting cloud computing at an increasing rate. That's according to a report published by BCSG. The report was based on a…
Planning from Demand Forecasting
Demand Forecast Planning is the end-point of an ancient process of forecasting. Demand forecasting is a well developed combination of art and science that has its roots deep in ancient Greece.…
Four Business Intelligence Software Statistics Every Business Owner Should Know About
Have you invested in a business intelligence solution yet? If not, the following statistics will more than likely convince you to do so. And if you have started using a…
Statistics Show SAAS Will Stay Popular, and Help Companies Focus on Other Priorities
SAAS (or Software as a Service) has been an offering from the cloud for over a decade now, and that's an eternity in the world of technology. During that time,…
Increase Quality with the Right Distribution Software
Quality is the elusive goal many companies seek, but it is difficult to achieve. The costs of analysis, review and tighter management tend to drive businesses away from seeking quality,…