Increase Quality with the Right Distribution Software

Increase Quality with the Right Distribution Software

Distribution Software

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Quality is the elusive goal many companies seek, but it is difficult to find. The costs of analysis, review and tighter management tend to drive businesses away from seeking quality, and lead to pursuit of value (quality and costs), or just being an industry leader in price wars. With the right distribution software, quality is attainable for small and medium distribution companies.

The quality mindset continually studies your systems, processes and results and seeks to find areas to improve. As improvements are applied, the quality mindset continues to review and apply strategic changes to improve.

The right distribution software will increase quality through the following four ways:

  1. Information – Distribution affects all aspects of your business. If your product/service is not distributed to the right people, you will not get customers. If distribution is done poorly with bad timing, you lose customers. If you have the right information, including tracking your distribution, keeping track of inventory in each location, knowing customer reorder rates and more give you the tools to increase quality.
  2. Inventory management – Tracking, forecasting and planning inventory can be a mathematician’s headache. The right software can make this easier by helping to remove the unknowns and the issues your management face with managing inventory.
  3. Event triggers –  Reordering product, identifying slow-moving products, and organizing warehouses are all events that can be predicted mathematically. The right software will give your management and employees objective means to decide and act. The objective triggers decrease human error and increase quality.
  4. Communication – The right distribution software facilitates communication between vendors, customers, and shareholders. Reporting functions, user accounts, and automatic responses all create more communication. Communication is key to building a quality process and the right distribution software will increase communication while reducing costs.

 

Businesses who desire to increase quality in their distribution processes can do so easily with many new software systems. MaxQTech offers different distribution, customer management and enterprise resource software solutions that will help companies increase quality. For information on how our systems can improve your quality processes, please contact us.


Perpetual Licenses vs. SAAS

Perpetual Licenses vs. SAAS

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SaaS (Software as a Service) is relatively new software product made possible by the cloud. In the past, the vast majority of software products were made available via one-time installs and used “perpetual licenses.” A perpetual license gave a business the exclusive, perpetual use of the software that they bought. Businesses were legally limited in the amount of times they could install each program, but up until the last 15-20 years, software companies had no practical way to prevent multiple copies.

Today, with Microsoft and Adobe both offering their business software suites on a monthly subscription platform, the industry is changing. For businesses, the difference between the former perpetual licenses and SaaS is significant.

Perpetual Licenses

Perpetual licenses cost more up-front, but a business could use one indefinitely if it was not a core part of your operations. Licenses can allow for selling your software once your company decides to stop using it. The disadvantages for perpetual licenses were substantial, though. The up-front cost of the software and the need to update any core components to your business created logistics and budget strains.

Many companies would have to update on a periodic basis. These updates required software engineers to install the new software, update old files, and upgrade out-of-date hardware. The install time created down times for each business. Individual employee’s computers all needed to be updated also. Installs could sometimes take weeks or months of planning.

SAAS

SaaS attempts to offer a solution to business’s many problems with perpetual licenses. The idea of software as a service is as old as “You’ve Got Mail”, where AOL offered dial-up software suites on a monthly subscription service. SaaS has only recently grown in popularity and usability as advances in networked computing (the Cloud) has enabled companies in some cases to offer cheap and free data to software users.

SaaS solves the problem of expensive installs because, once installed, the software is typically updated automatically for the life of the subscription. Also, the integrated nature of subscriptions gives support feedback immediately. This feedback gives information to the software company, enabling patches and customer support to be more efficient.

SaaS also creates interesting resources businesses never had with Perpetual Licensing. Cloud based control panels give companies the ability to control their business remotely, set up multiple offices without expending capital (employees work from home), and offer customer service 24/7. The cheaper installs (no one-time software fees) also give companies access to larger software suites. This allows for greater customization and integration of multiple business systems (Customer Service, HR, time management, accounting). Companies can order SaaS plans that are customized and implemented by a 3rd Party, reducing the costs of initial installs, and preventing the need for hiring software engineers, programmers and designers if software is not your business.

While there are some disadvantages to SaaS, for a business whose main thing is not software (manufacturing, service, retail, etc), SaaS can revolutionize the way you do business.

To find out how SaaS programs can benefit your business, please contact us.


About Distribution Software

About Distribution Software

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Distribution Software is a software solution that aids an organization in their supply chain process. Most companies have more than one department that directly affect inventory. Using distribution software can greatly help with inventory management.

In general terms, inventory management refers to the method a business uses to handle its tangible resources and material to make sure that it is readily available. Inventory management allows a company to use their inventory assets more efficiently to maximize its revenue.

A company’s distribution pipeline generally requires that products are stocked in a warehouse and then transferred from one location to another in the distribution chain. Distribution software automates managing inventory levels by using SKU or UPC at their warehouse locations.

To keep large warehouses organized, the software package helps identify bin locations for individual products by the UPC/SKU number. Employees can be directed to those locations for shipments, pull products when needed, and make room for new products. Employees can also be directed while putting product away as well as being notified to replenish picking stock from bulk storage areas.

Real time inventory monitoring of each product stored in a warehouse is an important function of distribution software. Products that are running low can be identified.  Re-orders can take place, insuring that the demand for the product can always be met. The software can also forecast product demand based on previous customer ordering history.

A Vendor Managed Inventory (VMI) program. VMI means that it is up to the vendor to replenish inventory for a customer based on some predefined parameters. The customer does not send the vendor purchase orders but instead supplies the vendor with usage or Point of Sales data. It is up to the vendor to decide when and how much inventory to ship to the customer. This gives the vendor a tremendous opportunity to maximize its sales and get closer to the end user of its products.

MaxQ Technologies offers distribution software. For more information contact us here.


IDC Forecasts SAAS Will Be the Fastest Growing Area of Enterprise IT Through 2018

IDC Forecasts SAAS Will Be The Fastest Growing Area of Enterprise IT Through 2018

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International Data Corporation (IDC) predicts that by 2018, 27.8% of the worldwide enterprise software market will be SAAS applications. According to IDC, just 16.6% of enterprise applications were SaaS-based in 2013.

These and other findings are from the recent IDC report, Worldwide SAAS Enterprise Applications 2014–2018 Forecast and 2013 Vendor Shares.  The recent Forbes article IDC Predicts SaaS Enterprise Applications Will Be A $50.8B Market By 2018 summarizes the results.

Why SAAS Is Accelerating In The Enterprise 

  • Product life cycles are continually under pressure to deliver greater sales in less time, leaving little time to launch products successfully. Companies are relying on SAAS-based analytics, CRM and marketing automation applications to address their time-to-market requirements, as on-premise systems are often much slower and expensive to install and use.
  • Greater availability of analytics to measure and improve decisions. Analytics and business intelligence (BI) SAAS applications are often deployed within days or weeks instead of months it often takes to implement on-premise systems. Enterprises are using the advanced analytics and BI functions of SAAS applications to create their own unique measures of performance and quickly create dashboards to manage with greater accuracy.
  •  SAAS-based ERP systems are one of the fastest growing of enterprise applications as manufacturers look to unify geographically diverse locations within a single system.  Legacy ERP systems that are on-premise lack this agility, and to replicate it, companies running on-premise systems alone need to buy multiple licenses. This gets very expensive and takes time to implement, while SAAS-based systems are often up and running within weeks.
  • The economics of cloud computing and SAAS applications put enterprise customers back in control of their IT spending and budgets.

 

SAAS-based systems can give your company a time-to-market advantage against competitors and drastically reduce your IT costs.

Contact us and let’s discuss how MaxQ Technologies, Inc. can help you get to your goals.


Subscription Software: Making It Deliver

Subscription Software: Making It Deliver

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Subscription Software

Participating by subscription improves customer service on both sides of the desk. While this statement may seem somewhat self-absorbent, it is quite truthful. Using subscription software, the customer receives an experience enhancing their business or personal activity with a provider enterprise.

Merchant Delivery

Subscription services are present in a number of business models and product offerings over many industries. They are prevalent in these representative fields:

  • Software
  • Advertising
  • Communications
  • Equipment sales
  • Financial services
  • Real estate
  • Travel
  • Database/Knowledgebase Access
  • Education
  • Membership

Subscriptions are available within other industries and serve to enhance consumer enjoyment of reading, entertainment and health/fitness activities. Most subscriptions have low startup costs and reduce a customer reluctance to try, which is the lure that attracts participants.

Subscription Benefits

Consumer benefits make this model appealing to the masses. Because customer loyalty is important, it puts them in control as the merchant does everything possible to provide the best experience possible. The result is an organization’s focus to retain and grow their customers by providing ongoing positive and valuable experiences for their customers.

Pleasing the consumer is important as this means a better chance on an upselling that will result in higher billing and renewals. This will help an organization to build on success with retention instead of churn, which means a higher ROI on customer acquisition investment. Patterns of consistent recurring revenue mean an organization has more predictable and consistent business model.

How it Works

While up-front cost of acquiring each customer can be higher, but the cost of retaining and service each one you get is much lower. Recurring payments help an organization maintain predictable cash flow, improve billing accuracy and provide excellent customer service practices. Automation allows the process to be very efficient and easy to manage.

Once a subscription contract is active and initial payment received, the system does the rest. Your customer receives a customized statement/invoice dependably and the company experiences reduction of administrative costs.

Contact us to learn about the various ways we can help your company apply the subscription model of business.


MaxQ Charge It! – Credit Card Accounting Demystified

Credit Card Accounting Demystified

MaxQ Charge It! for Dynamics SL

Scenario:

  • Invoice for $100 processed for Customer ABC using a Credit Card
  • Credit Card Fee of 3%

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charge-it

Step 1: Invoice to Customer ABC processed  – $100 balance in AR for Customer ABC

Debit                      Credit
A/R $100              Sales $100

Step 2: Batch Close – Customer Credit Memo
– Credit Memo ($100) created for Customer ABC leaving $0 balance on their account
– Credit Card Fees ($3) captured & booked to the expense account defined in Charge It! Setup
– Clearing Account is defined in Charge It! Setup

Debit                       Credit
Clearing $97           A/R $100
Fees $3

Step 3: Batch Close – Invoice to Credit Card Company
– Invoice ($97) created for Credit Card Customer defined in  Charge It! Setup
– $97 AR balance for Credit Card Customer

Debit                      Credit
A/R $97                 Clearing $97

Step 4: Payment from Credit Card Company

Debit                      Credit
Cash $97               A/R $97

– Payment ($97) for Credit Card Customer  created & applied


The ROI of Cloud Computing

If you’ve tried the list of software gimmicks, market predictors, and data miners maybe another investment rolls your stomach. It’s said that a fool and his money easily part, but when you invest in cloud computing, your money has kids.

When an average business invests a dollar, they hope to make back two. When a stellar business invests a dollar, they hope to make back ten. Yet with all the things to invest in, the trends to follow, and the coattails to cling to, many businesses cross their fingers in the thin hope their investment breaks even.

The good folks at Frost & Sullivan found that companies which invested in collaboration technology had a 400% return on investment. With a percentage like that you can bet your odds cloud computing does a darn good job.

When you and your business work with the cloud, collaboration spikes tenfold.  All your employees – wherever they are on the globe – can sync up, log in, and work together on documents, reports, and critical issues all updated in real-time.

If your business knows the value of agility and speed, good old-fashioned emails aren’t up to specs. Traditionally, documents were passed back and forth like a hot potato between colleagues, as each took their turn working on files and giving them hundreds of new names.

Cloud computing does better by keeping all your business files stored in one central location, accessible anywhere, anytime, and from nearly every media device. Employees can chat together, make revisions, and collaborate in harmony working from one central copy.

According to one study, “73% of knowledge workers collaborate with people in different time zones and regions at least monthly”.

When everyone is on the same page, it strengthens collective efforts and productivity, improving nearly every aspect of your company.

Now while though cloud is a way to give every member of your business access to company data, it’s the teamwork made possible that boomerangs your investment back into a huge ROI.

Take GE Aviation. Everyone knows their mother company, General Electric – the brainchild of Thomas Edison. They wanted a way to connect their sales force while also building closer connections with customers. Turns out, the cloud suited their needs.

Their reps used cloud computing to share documents, ping-pong ideas, answer questions, and share instant feedback. In short, the project was a success.

“What might’ve taken a team—in the best case—a week, can now be done in minutes,” says GE.

Smaller businesses should follow their footsteps. As our globe connects, tunes in, and shares, you and your employees must combine your brains to keep pace with the times.

If you’re ready to make a successful investment that will enhance your productivity, efficiency, teamwork, and ROIcontact us today and arm your business with the tools of the future.


Open Source vs. SAAS

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Open Source vs. SAAS

SAAS, or “Software As A Service,” is sometimes a hard sell. Why “rent” software when you can buy it? Why incur a month-to-month expense when you can have a one-time layout? Why restrict the company to someone’s existing system when customization is needed?

These concerns often lead organizations to purchase licensed software or to save a bit of up-front money by going with an Open Source program, one cobbled together by a generally very talented programming community. However, compared side-by-side, SAAS has some clear advantages over Open Source.

Lock-In

On-premise open source software often represents a substantial investment for an organization. This creates a “locked-in” environment where, unless you want to take that loss, your organization has to continue to use that vendor regardless of the quality of support and service that is being delivered on an ongoing basis.

SAAS vendors, by comparison, know that an organization can switch vendors. As a result, the SAAS vendor must compete to keep your business. They are motivated to deliver high quality service and support and

must strive for innovation and excellence.

Deployment

Open Source can take a bit of time to get deployed. You have to install it on your own servers. You are also responsible for installing and deploying patches and updates.

SAAS applications are already installed, patched, and updated on the vendor’s servers. All you have to do is upload your data. Updating is handled by the vendor, saving you on manpower.

Security

Open Source puts the security is

sue in your hands. Back-ups and protection are on your shoulders. Off-site back-ups, security updates, and anything else to keep you on your feet in the event of a disaster are your responsibility.

SAAS vendors store your data on their own secure servers. Your data is backed-up and safe, and security updates are maintained by the vendor. Most vendors will provide you with a way to quickly export

your data.

Cost Effectiveness

Open Source may seem like the winner here. Up front costs are often relatively low (sometimes even free), but there are attendant costs. You will have to pay for your own servers, security, and IT personnel. This can add up quite quickly not only up front but in recurring expenses.

SAAS charges a subscription fee, but the vendor bears the infrastructure and security costs. This frees up your own IT team to focus on mission critical tasks.

Side-By-Side

When compared side-by-side, it should be obvious that while Open Source solutions are attractive when looking only at the initial out-lay, SAAS is more cost-effective and reliable in the long run. It can give you the advantage

To find out how we can help you take advantage of SAAS, contact us today!s you need to succeed and to grow your business while freeing up resources for other important tasks.


microsoft presidents club

2014 Microsoft Dynamics President’s Club

MaxQ Technologies Named to 2014 Microsoft Dynamics Presidents Club

Microsoft recognizes MaxQ Technologies for commitment to customers.

 

DANBURY, CT — July 21, 2014 MaxQ Technologies, dedicated to helping customers find the best solutions and services to accommodate their business needs and achieve maximum business performance, while excelling in customer satisfaction, has been named to the 2014 Microsoft Dynamics President’s Club. This achievement is a direct result of MaxQ’s outstanding dedication to customer satisfaction through the delivery of innovative business solutions.

The Microsoft Dynamics President’s Club honors high-performing Microsoft Dynamics partners with commitments to customers that are reflected in their business success and growth. This prestigious group represents the top 5 percent of Microsoft Dynamics partners worldwide. Membership
is granted based on their continual, committed efforts aimed at offering solutions that meet the needs of their customers.

This acknowledgment came during the Microsoft Worldwide Partner Conference (WPC) 2014, the company’s annual premier partner event, which took place this year in Washington D.C. WPC provides Microsoft Corp.’s partner community with the largest opportunity to learn about the company’s road map for the upcoming year, establish connections, share best practices, experience the latest product innovations and learn new skills.

“Each year we recognize and honor Microsoft Dynamics partners from around the world for exemplary performance,” said Neil Holloway,Corporate Vice President, Microsoft Business Solutions Sales & Partners. “The award-winning partners contribute to the ecosystem and customer businesses alike through their exceptional commitment and expertise.  Microsoft is honored to recognize MaxQ for their achievements this past year and for their dedication and support of Microsoft Dynamics applications.”

MaxQ Technologies is dedicated to helping customers find the best solutions and services to accommodate their business needs and further their success, while excelling in customer satisfaction. By collaborating with the teams at Microsoft, MaxQ Technologies maintains a comprehensive understanding of the Microsoft Dynamics platform to provide innovative solutions, services and unparalleled value to Microsoft Dynamics customers. MaxQ has been named to the President’s Club
and to the Microsoft’s Inner Circle many times in the past, showing its continued commitment to Microsoft Dynamics and its clients.

John Pavain, president of MaxQ Technologies, sees the award as the result of MaxQ’s continued commitment to its customers. “Our team takes the time to make sure we help our clients achieve maximum business performance, said Pavain, referring to the Microsoft Dynamics SL and Dynamics CRM products supported by MaxQ. We are very proud that Microsoft has recognized those efforts and awarded us this honor.”

About MaxQ Technologies

MaxQ Technologies, Inc. (MaxQ) is a leading Value Added Re-seller and Independent Software Vendor specializing in providing business solutions to the Consumer Goods, Manufacturing, Distribution, and Professional Service industries.

A recognized leader for more than 28 years, MaxQ also has a team of dedicated re-sellers that provides local support for national implementations in most states across the USA. With more than 1,200 clients’ locations all around the world, each client relies on our deep industry expertise to run their daily operations and optimize their businesses’ overall performance. This commitment to innovation, industry expertise and exceptional service is just one reason why so many have remained MaxQ clients year after year.

For Additional Information:
John Pavain, 203-748-0481, jpavain@maxqtech.com