Service Order Management
Ideal for any organization that requires scheduling, controlling installation, and other service functions in sync with their supply chain operations such as sales order management, purchasing, and inventory systems.
Features and Functionality
- Seamlessly integrates field service requirements with Microsoft Dynamics SL Order Management and Purchasing
- Schedules service calls along with Sales Orders
- Provides automatic documentation to Sales Orders
- Performs contractor selection based upon skill level, job size, travel time, etc
- Eliminates order processing steps and provides rapid retrieval of customer information
- Tracks project time, shipping, materials and contractor costs
- Enables better forecasting of labor needs
- Quotes projects more accurately
