Service Order Management

Manage Service Orders in Microsoft Dynamics SL

Ideal for any organization that requires scheduling and controlling installation and other service functions in sync with their supply chain operations (sales order management, purchasing and inventory systems).

Features and Functionality

  • Seamlessly integrates field service requirements with Microsoft Dynamics SL Order Management and Purchasing

  • Schedules service calls along with Sales Orders

  • Performs contractor selection based upon skill level, job size, travel time, etc

  • Provides automatic documentation to sales orders

  • Eliminates order processing steps and provides rapid retrieval of customer information

  • Tracks project time, shipping, materials and contractor costs

  • Enables better forecasting of labor needs

  • Quotes projects more accurately