Contract Management

MaxQ’s contract management gives you all the flexibility and features you need to manage your business model while providing what your customers want and demand.

Manage complete life cycle from start to finish. Track renewals, billing, and revenue recognition forecasts. Support multiple subscriptions for a single customer.

Advanced Revenue Management from MaxQ gives you the flexibility and control you need to effectively manage contract life cycles with a single point of data entry. Streamlined contract management features enable quick and easy setup of customer billing cycles, revenue recognition cycles, and renewal processes.

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Choice of Contract Types

Term – Any period, such as weekly, monthly, quarterly, etc.

Perpetual (bill until cancelled).

For any combination of usage-based tangible and intangible items (hours, warranties, licenses, SAAS, maintenance).

Trials, deposits, pre-bill, post-bill, bundles.

Maintain Subscription Agreements

Upsell, cross-sell, add on, rewrite, and renew any time.

Flexible rules let you rewrite the contract and change virtually any aspect of the subscription agreement, including customer.

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Contract Pricing

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Complex multi-tier pricing with support for pricing effective dates and promotions.
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Price lists can be assigned to customer, contract, or even a specific contract line.
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Promotions with effective date pricing.
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Use unlimited combinations of one-time, recurring, and usage-based pricing.

Trial Periods

Easily set up trials of any duration and at any price. Subscriptions can be set to automatically start billing at trial’s end or when a user acceptance event has taken place.

Quick Contract

On-board a new customer from one easy-to-use form:

  • Create new customer
  • Create address
  • Create customer payments types
  • Explode bundles
  • Create contracts
  • Create invoices

Web Service and XML interfaces make it easy to integrate with external systems.

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Renewal Processing

Automatic and manual renewals – set by contract.

Tracking:

  • Trace renewals all the way to the original contract.
  • Calculate renewal percentages.
  • Non-renewal reason codes and statistics.

Flexible Renewal Pricing:

  • Contract price
  • Renewal price
  • Percent change
  • Multi-element changes
  • Renewal terms